How Gmail destroyed Outlook.As of this week, Gmail has reached perfection: You no longer have to be online to read or write messages. Desktop programs like Microsoft Outlook have always been able to access your old mail. There is a certain bliss to this; if you've got a pile of letters that demand well-composed, delicate responses (say you're explaining to your boss why you ordered that $85,000 rug), unplugging the Internet can be the fastest way to get things done. That's why offline access is a killer feature—it destroys your last remaining reason for suffering through a desktop e-mail program.
Google's not alone in providing this option. Microsoft's Windows Live Mail, Yahoo's Zimbra, and the mail app made by the Web startup Zoho, among other services, also provide some measure of untethered e-mail access. For now, Google calls this addition "experimental"—you've got to turn it on explicitly, and the company is asking users to report any bugs—but I found it easy to set up and a delight to use.
To get offline access, you first need to download and install a small program called Google Gears (except if you're using Google's Chrome browser, which comes with Gears built in). Then, after you enable Gmail's offline capability, the system will download two months of your most recent messages, which should take 30 minutes to an hour. Now you're good to go: When you're offline, type www.gmail.com into your browser, log in—yes, Gears enables you to log in even when you don't have a Web connection—and there's your e-mail. Though I work from home and rarely find myself away from a hot Wi-Fi connection, I shut off my router and parked myself on my couch for about an hour yesterday. I loaded up Gmail on my laptop, and it responded seamlessly—I could read, search through, and respond to any message I'd received during the last two months, all through the familiar Web interface. Eureka! I'll never again be mailless on a plane, a subway, or anyplace else where you don't have the Web but do have a lot of time to kill.
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