Today's business owners need to completely understand their current phone system before deciding if VOIP is right for them. Businesses that use older phone system technology may not appreciate how much money they're spending on long distance and phone company fees. VOIP and VOIP hybrid PBX systems have had a lot of publicity in the past few years, but are they the right choice for your business?
Positive Aspects Of VOIP
VOIP works completely different than traditional phone services because they do not rely on the phone company's copper wire network. Because of this, your company's monthly long distance charges are greatly reduced by using a VOIP phone system. Along with the decreased call charges, the costs to manage the network are nearly eliminated. VOIP offers may advanced calling features and enables your business's employees to access their phones while away from the office. Another advantage is that voicemail can be checked by telephone or computer.
Negative Aspects Of VOIP
The biggest problem with a VOIP system is its instability. If your company's internet connection goes down, the phone system will not work. Many companies cannot afford the chance that their phones will not work because they depend on phones for customer communication.
Positives Of A VOIP Hybrid PBX
VOIP hybrid PBX systems have become the best choice for small, midsized and big businesses. A VOIP hybrid allows the company to use the IP network and they won't need to pay long distance charges when talking with people all over the world.
The VOIP hybrid PBX systems allow companies to use either the traditional copper phone lines or the high speed internet for all their phone calls, unlike the VOIP system. The major advantage of this is that if the internet does go down, the company does not lose their phone system.
The dual capabilities of the VOIP hybrid PBX systems mean businesses save money on their long distance calls and that remote employees can have direct access to the main phone systems as if with a pure VOIP program. They also still have the security of a copper line system.
Ease Of Access With VOIP Hybrid PBX systems
Just like a VOIP system, a VOIP hybrid PBX system allows employees to use the company phone system with softphones. This means that employees can still receive telephone calls through the PBX system when they are working remotely or away from the office. Traveling or remote employees can use softphones to access their voicemail and can make their calls through the internet instead of the traditional phone system and will save money.
VOIP hybrid PBX phone systems use the internet for phone calls, which can save a significant amount of money like a pure VOIP system by combining the features of a VOIP system with the stability of a traditional copper phone line.
Brian Gatza is a leading distributor of Allworx and Talkswitch small business VOIP hybrid PBX phone systems.
Best Deal Allworx offers a variety of feature rich small business phone systems designed to improve efficiency and professionalism.
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